Pre-Visit Customer Checklist

To ensure the most effective and safe dry-steam remediation, please review and complete the following steps before our technician arrives.

What to Do Before Your Appointment

1. Clear access to treatment areas

Please make sure we have access to whatever is being treated such as:

Beds
Mattresses and box springs
Couches, sofas, recliners
Carpets, rugs, and baseboards
Headboards and surrounding areas

2. Remove and bag personal items

Place the following in sealed plastic bags:

Clothing
Towels
Linens
Stuffed animals not being treated
Small fabric items

These items can be laundered on high heat (wash and dry) before or after treatment.

3. Strip bedding from all beds

Remove:

Sheets
Pillowcases
Blankets
Comforters
Decorative pillows

Place them into bags for laundering.

**We can usually treat most pillows**

4. Vacuum! Vacuum! Vacuum!

Thorough and repeated vacuuming is extremely helpful before and after treatment. If you vacuum, dispose of the bag or empty the canister immediately outside the home.

5. Secure pets

Please keep pets:

Out of the treatment rooms for their own safety in another part of the home or temporary location away until treated surfaces have cooled.

Dry steam is safe but extremely hot on contact.

Items That Will NOT Be Treated.

Dry steam reaches very high temperatures, which can damage certain materials.
Please remove or point out any of the following:

Heat-Sensitive Items

Vinyl or faux leather furniture that can warp or melt
Delicate fabrics (silk, velvet, antique textiles)
Plastics that may deform under high heat
Electronics (TVs, game consoles, laptops, remotes, modems, etc.)

Water-Sensitive or Moisture-Sensitive Items

Books, paper documents, artwork
Musical instruments
Photographs
Items with adhesive labels or glued components

Other Items we will Avoid

Freshly painted or refinished surfaces
Waxed furniture surfaces
Pressurized containers (aerosols, cleaning sprays)
Jewelry or watches

Our technician will also inspect the area and identify anything unsafe to steam.

Important Notes

You do not need to leave your home during treatment.
There are no chemicals, fumes, or residues to worry about.
Treated areas can be used again as soon as surfaces cool (usually within minutes).

After Treatment

Launder bagged items on high heat to kill any pests.
Vacuum. Wait for your surfaces to be fully dry (usually within 45 minutes depending on the material) and resume your life again!
Report any continuing activity so we can schedule follow-up service if needed.
Enjoy peace of mind